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Dongcheng District Develops a Random Snapshot APP for Citizens

  Illegal construction, wall-drilling and road-side vendors have been tarnishing urban image. In order to promote social governance, increase public participation and interaction, Dongcheng District Grid-based Services has developed a random snapshot APP for citizens under the guiding principles of relevant district leadership.

  The APP supports uploading in the form of photo, video, voice and text, etc., and supports automatic positioning. The APP enables citizens to realize following functions: 1. Offence report, which includes general report and alley management. The latter incorporates ten-No environmental governance criteria, and the reported offences go directly to the Dongcheng District grid-based services management platform. Then the center will designate relevant professional departments to deal with the issue. Through the reporting from mobile terminal, urban management problems can be solved immediately by simply moving one's finger on the cell phone.  2. Putting forward one's suggestion on the basis of one's daily problem. 3. Following the progress of each reported case in real time, tracking the whole process of the case transfer and conducting satisfaction evaluation on the case handling. 4. If one needs to access to staff service, then one can call hotline 96010 through the APP to report problems. 5. Real-time query on the ranking of the number of cases that one has reported.

  The APP has been put into trial operation at the end of May, and the user's guide has been compiled. What remains to be done is to study the establishment of a reward system to encourage the public to install the APP and report issues.